IT Support

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IT Support In The North East & UK

Serving IT Support In Newcastle Sunderland Co Durham, Leeds, Cambridge, and anywhere in between!

Capella IT is a collective of specialist IT companies, teaming together to combine their individual strengths, knowledge, and resources into a single entity to better support its customers. The result is Capella IT having multiple specialties from Network Communications, Servers, and Workstations all the way to bespoke software solutions.

What Makes Our IT Support Different?Our Customers Are Our Partners

Our Business Success ModelPuts You & Your Business At The Heart Of Everything We Do!

We Strive on the Fact That All Businesses Are Different. Therefore Your IT Support Should Be Unique! It Is This Reason, We Developed Our “Business Success Model”.

Our Model Ensures We Delivery the Following Objectives With Every Service and Solution.

Serving IT Support Newcastle Sunderland, Durham, Leeds, and CambridgeNationwide From 4 Offices

Supporting businesses from Cambridge to Newcastle and anywhere in between.

We have Regional Engineers positioned in several locations, ready and waiting to jump into action for when you need them.

This provides speedy on-site support with the backing of our remote support offerings with our Help Desks located in Sunderland and Cambridge.

Office Locations

map of UK made from purple circles identifying offices using the letter C
Smith Dixon & Assoicates
Laurie Guthrie has supported our companies IT needs for many years and has been integral in managing and servicing a complex 3D CAD data management system in addition to our main server. Laurie provides a comprehensive service with excellent knowledge in key areas of business IT.
Lewis Smith
New Star Networks
We used Northern IT to assist with a cabling and Hosted Phone installation around the Newcastle and Wales area. Their response was prompt and service was outstanding. Northern IT not only assisted with the job spec but went above and beyond the call of duty to ensure our customers were connected and satisfied. We will definitely be using Northern IT for future projects.
Donnovan Smith
Backup-Data Ltd
We often collaborate with this company. These guys are extremely professional in any dealings we have had with them. Would definitely recommend.
Julie Akhondi
Property Exchange UK
I have to say in these very uncertain times to be able to work from home without any disruption is a god send. The system provided by Northern IT has allowed me to not lose any business and stay on top of my workload as I can access all electric files from home which I didn't think was possible. The system was easily downloaded to my personal mobile and laptop meaning that during work hours I was ready to go and after work hours they are programmed to stop so there were no unwanted after work calls. I can't recommend this system and Northern IT enough ... I literally don't know where we would be as a business without their knowledge, expertise and support
Louise Thacker
Joe Halliday Recruitment
Excellent, easy process provided and delivered by Capella IT, my staff are working from home and the phone systems and share access have made working at home bearable. I have peace of mind knowing our data is safe and compliant, and we can share and communicate with ease. Thank you everyone at Capella for an excellent service.
Michelle Lightfoot
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Our Help Desk Fix 82% of Technical IssuesOver The Internet

Laurie Full Profile Photo

Laurie Guthrie

Managing Director

Our Investment in Technology

Our Help Desk and Remote Assistance is powered by the best-in-class service desk and remote support technology to better support your users and provide your business with a great service.

We can even remotely support your servers while it’s powered down!

OnDemand Remote Assistance

The need for your users to navigate to the website, download, and install Teamviewer while providing pin codes and passwords has gone!

Your IT Support Engineer simply clicks a button and your user will be given the choice to allow the Engineer to connect – It really is that simple!