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We transform technology from being an expense, in-to a money making investment

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Flexible Services For All Businesses

Services

Boost your Bottom Line with Bespoke IT Services delivered to your Business throughout the United Kingdom

IT Support

Focused on Growth, Compliance, Security and Productivity. We change IT from being an Expense to a money-making investment.

We fix 87% or issues Remotely, backed up by our Onsite Support when needed.
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Consultancy

Our Expert Consultants specialize in IT Systems, Business, Compliance, Marketing & Sales. We have a Consultant for your every need,
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Connectivity

Internet, Telecoms & Mobile

We monitor the Health of your connectivity to keep you online & to resolve issues as soon as they occur.

The days of you reporting faults are over.
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Cloud

Cloud Technologies are Great, when used and implemented fully and correctly.

We assist busines in releasing the full advantages of Microsoft Office 365, Intune and Azure AD.
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Take a Look at our Support Plans

Network and Telecoms Installation

Infrastructure Services
Delivering Wi-Fi, Telco and Wired Communications to your buildings with Data Cabling and Networking Services.

We're Trained to Work Around Vulnerable Persons and High Risk Environments.
Click To Get Connected

Make Money From Wi-Fi

With Wi-Fi as a Service
Providing Hotels, Business Centres, Campsites with the tools to generate revenue from Wi-Fi, and to capture customer details for Marketing.

Capture and Keep with our Wi-Fi
Click To Earn From Wi-Fi

Cybersecurity

Monitoring - Intervention - Antivirus - Training
Time to protect the beating heart of your Business, Your IT System, Your Data, Your Customers and Your Users.

Our Managed Cybersecurity monitors for Unauthorised Access Attempts, Breaches, Vulnerabilities and Intervenes Accordingly 24/7.
Click To Get Secured
HERE IS WHAT OUR CUSTOMERS ARE SAYING

Testimonials

Great Service delivered with a common goal, your Goal!
  • As a Complex care provider our IT and telecommunications is at the upmost importance to our residents & staff.

    We were searching the market to install and provide a whole new IT/Communications system for all our Services. We met Laurie and his team from Capella, and to say the least I was reassured of their streamlined processes and IT security, but most of all they are an IT provider that get and understand Care homes regulations.

    From the start of the project with site surveys, equipment surveys and to what we expected of the new systems was excellent. On commencement of the installations of IT/Phones/Communication software/IT software to all our services, their engineer’s communication and how mindful they were of working in a care service with complex care residents was exceptional.

    From start to finish we knew what was happening & where, Clear dates of installation and switch over to the new IT & phone system. But most importantly and at no point did we lose any IT/Phones services during the installation or switch over, which obviously as a complex care provider should we have lost any type of these services would have been critical impact to the business.

    I have worked in senior roles within the care industry for many years and have worked with many IT companies. To Many IT companies you are a contract, and they don’t get the care homes regulations.  I Can honestly say Capella are by far the best I have worked with, Most importantly the team have sound knowledge of care home guidance, they delivery and commit to what was agreed. It is a clear Partnership between Capella and us a as a care provider, we are not just a contract to them.

    James Cooper-Stevens

    Managing Director at The Hennessy Partnership
    A provider to adults with Complexed Care needs where a Landline is a Lifeline
    Read Case Study
Take a Look at our Support Plans
OUR BLOG

Content To Start Helping You Today

A Technology Blog with an Emphasis on Business, covering Growth, Productivity, Compliance, Security and more
January 29, 2024
Hello world!

Welcome to WordPress. This is your first post. Edit or delete it, then start writing!

Read More
Scan with your Smartphone Camera and take our contact info with you!
Contact Support Your Way

Accessible Support

Contacting our Help Desk is so easy, we're available through Text Messaging, WhatsApp, Chat, Our Customer Support Portal and Telephone.
FLEXIBLE

Support Plans

Contact us today for a bespoke plan for your business
Call Sales 0191 341 0048
Minimum of 5 Users on a 12 Month Agreement
Monthly Service
ex vat - per user

Essentials

£22.27

Productivity

£22.27

Resilience

£22.27
Most Popular

Growth

£22.27

Compliance

£22.27
Microsoft Office 365 Business Premium (under 300 users ) or

Microsoft Office 365 E3 ( 300 users and above ) + inTune License
Email and Office 365 Backup
Office 365 Premium Spam and Phishing Protection
X
Cybersecurity Awareness Training
X
X
IT Support
(Service Level Agreement)
Charged Per Hour
No Service Level Agreement
No SLA
Unlimited Remote Support
9-5 Mon-Fri
Business Day SLA
Unlimited Remote Support
with Emergency Onsite
9-5 Mon-Fri
Priority SLA
Unlimited Remote Support
with Emergency Onsite
9-5 Mon-Fri
Priority SLA
Unlimited Remote Support
with Emergency Onsite
9-5 Mon-Fri
Priority SLA
Consultancy & Project
Charged Per Hour
£120.00
Charged Per Hour
£120.00
Charged Per Hour
£100.00
1 Hour Included Per Month
£80.00 Additional Hours
1 Hour Included Per Month
£70.00 Additional Hours
Managed Device Patching, Security and Administration
X
Laptop/Desktop Backup
X
Addon Available
Standby Replacement Laptop/Desktop
X
X
Addon Available
Addon Available
Included
(1 Per Month)
Managed Server Patching, Security and Administration
X
Charged Per Server
Charged Per Server
Charged Per Server
Charged Per Physical Server
Standby Replacement Server
X
X
Addon Available
Addon Available
Included
(1 Per Month)
Business Continuity and Disaster Recovery For Servers
X
X
Charged Per Server
Charged Per Server
Included
24/7 Cybersecurity Monitoring and Intervention (SIEM/SOC)
X
Addon Available
Charged Per user + device
Addon Available
Charged Per user + device
Addon Available
Charged Per user + device
Included
Cyber Essentials Certification
X
X
X
Addon Available
Included
(Essentials/Plus)
Secure Mobile and Tablet Device Management
X
X
X
WHO ARE WE

Our Mission Is To...

Bridge the gap between our teams and work towards a common goal for the growth and interests of your business. We're the IT Service Provider who changes your technology from being an Expense to a money generating investment.

We don't like to call our Customers, "Customers"; we think of our relationship as a partnership.

Most of our competitors just focus on the technology. We believe the dividing line between Business and Technology has diminished; therefore we manage your technology just like how you manage your business.

Technology is here to deliver a competitive advantage to your business, but only when it is fully utilized.

"We measure our success, on your Bottom Line!"
Read About Our History

Support Plans

Contact Us Today For A Bespoke Plan For Your Business
Click Here to Call & Get a Bespoke Quote

STARTER

Includes the Productivity Tools to get you going, Data Backup to protect your hard work and easy access to IT Support for whenever you need it.
£22.47
monthly

Resilience

Most Pupular
All the services in Starter plus extra security and Unlimited IT Support
£50
monthly

GROWTH

All service in Resilience plus additional Management for IT, Mobile and Remote Workers with 1 Hours Consultancy per month.
£100
monthly
PEOPLE

Meet the Directors

Say Hello to ur Directors, the people behind the mission to form integral business partnerships, where your goal becomes ours.
Read Our Mission Statement

Laurie

Managing Director - Consultant
My job is to learn about your Business & Goals, then Design the right solution to achieve them!

Gareth

Commercial Director
Rest assured, you & I speak the same language, because I'm not a techy- but I do speak business.

Alex

Service Director - Help Desk & Support
Happy Customers is what I am all about. I love saving customers money while helping them grow.
OUR HISTORY

Turning Back The Clock

Capella's Journey originally started back in May, 2013. Whilst Laurie attended university studying Business and Computing with Cisco CCNA, a business flourished on the side-lines where companies were reaching-out for services.

This business on-the-side was already generating a sustainable income for when he graduated University. In 2019, Laurie started working with Healthcare companies, learning and gaining the appreciation for the vital role in this industry. A "Landline-is-a-Lifeline" are words that remain said today.

In 2022, after many transitions through the lifecycle of business, Laurie decided to bring in two more Directors to help grow the business further, "Alex" and "Gareth"; who empower our teams to support businesses across England, UK.
0191 303 7266 (Main Line)
0191 341 0048 (Sales)
0191 341 0049 (Support)
Regus House, 4 Admiral Way, Sunderland, SR3 3XW
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