Our Help Desk service is FREE to customers who purchase an IT Support Plan
Not Just Great Technical SupportWe Train and Educate Your Users Too
Problem with Mail Merge, Call us!
Our Help Desk and Remote Assistance is here to Train and Educate your users on how to use the technology we support.
Our Team will use Remote Access technology to show your users how to do the task at hand.
Preparing Your Users for the Future
The next time Microsoft changes Microsoft Office again, we will have your users ready!
Capella IT will send your users a link to a video our team has created. This video will have all the information needed to be ready for the next update.
IT Support Is More Than Just Keeping The Lights-On
It's About Making Things Better
We go further than Proactively Maintaining your IT to keep it Fast, Secure, and Productive; we constantly learn about your business and monitor how it grows and develops. This is so we can suggest and implement technologies that will make you more productive, and boost your bottom line!
Optimized, Efficient IT creates an Optimized, Efficient Business.
Our Help Desk Fix 82% of Technical IssuesVia Remote Support
Our Investment in Technology
Our Help Desk and Remote Assistance is powered by the best-in-class service desk and remote support technology to better support your users and provide your business with a great service.
We can even remotely support your servers while it’s powered down!
OnDemand Remote Assistance
The need for your users to navigate to the website, download, and install Teamviewer while providing pin codes and passwords has gone!
Your IT Support Engineer simply clicks a button and your user will be given the choice to allow the Engineer to connect – It really is that simple!