Pay-as-you-Go and Managed IT Support
Pay-as-you-Go & Managed IT Support services are flexible enough to be tailored to every customer as they are designed on a modular framework.
Our Engineers can provide both On-Site and Remote IT Support services on a Fixed Monthly or Hourly basis.
With a Team of Trained and Certified Network, Server, Software, and Workstation specialists you can be assured you are in the right hands and without the cost of employing an entire IT Support Team.
Get Started For Free WithPay-as-you-Go IT Support
IT Support Is More Than Just Keeping The Lights-On
It's About Making Things Better
We go further than Proactively Maintaining your IT to keep it Fast, Secure, and Productive; we constantly learn about your business and monitor how it grows and develops. This is so we can suggest and implement technologies that will make you more productive, and boost your bottom line!
Optimized, Efficient IT creates an Optimized, Efficient Business
After All, It’s Better Connected Together
Why Your Business NeedsManaged IT Support
Not Just Great Technical Support
We Train and Educate Your Users Too
We are here to Train and Educate your users on how to use the technology we support.
Our Team will use Remote Access technology to show your users how to do the task at hand.
Problem with Mail Merge, Call us!
Free no-obligationInitial Consult and IT Audit
Our Free Initial Consultation and IT Audit will identify all existing and potential issues with your current IT and how it may impact your business.
Further, the Consultation will identify your business objectives and issues the audit may not have found. This information is then collated and used to create an IT Support Plan which is bespoke to your business.
Getting a Support Plan
Your IT Support Plan will have provisions for business growth and development, protocols on how support is prioritized and our promise on the level of service you can expect to receive.
It is vital to have this support plan so we can help your business to achieve its objectives by implementing automation, correct systems, policies, and procedures.
Our aim is to get the right IT products and services to you and your team so we can watch your business succeed.
After all, IT Support should be a Partnership and not a side-line service
Your Local Support Engineers
At Capella IT, we have Regional Support Engineers in Newcastle, Sunderland, Manchester, and Cambridge. Your business will be assigned a Primary and Secondary Engineer who will come to know your business and team on a first-name basis.
No Call Centres, just one telephone number to call!
Our Engineers will build a strong professional relationship with your team and IT, rather than you having delayed support because a Help Desk or Ad-hoc Engineer requiring the time to learn your IT setup each time you need assistance.
A better relationship provides better service and happier customers.